Hardware & Software Q&A

Zoho is a good middle of the road CRM which can do a lot out of the box reliabily. Pipedrive CRM is sales focused, so lacks many other core features your will expect and need from a CRM. Sugar CRM is excellent if you have lot of development capability as you can built in just about any complex or unique feature you like, at less ongoing costs compared to the per seat model. As said it is best to work backwards from what you currently need and even harder what you may need in the future to choose the right option. The problem is you often don't realise what you may need as you aren't aware of what CRMs can do at a much enhanced and automated level. For more complex requirements it is worth engaging a CRM consultant that is across the leading market place options and not aligned to any particularly product.

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