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The client, a metro-based trade business, was winning plenty of work but had no clear visibility into true job costs. Quotes were often based on experience and rough estimates, with materials, labour, and overheads not consistently tracked against each job. As costs rose and jobs varied in...
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The client, a single-location cafe based in a busy suburban area, was operating without clear visibility into margins or cash flow. Pricing decisions were reactive, costs were creeping up, and the owner often felt unsure whether the business was actually performing as expected. Our approach...
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 Leadership goes hand in hand with Trust and Respect and to build a reputation for Trust and Respect you need to demonstrate a high level of Integrity, however, integrity can be a contradiction in today’s workplace. The label of integrity is hard to earn and yet it can be lost in a single...
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One of the downsides of leadership in an SME is the demand to be extremely competent in a wide variety of complex leadership roles. You're asked to be a CEO, COO, CFO and CMO (that's Chief Marketing Officer) in one person with only one person's hours in the day. Is it any wonder that most of us...
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I've been arguing this for some time and it's always surprised me how controversial it is to many people, but leadership is an emotional business. We have this strange faith in the highly logical, as if life really was a mathematical equation, but we forget about how this logic is received at...
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The Successful Spider A tale of persistence! Recently I have been starting my mornings immediately after waking, with a Facebook post from my bed, a mixture of ramblings and what became known as my quote of the day. I thought a positive start to the day was essential, so often the quote was...
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If your mind often wanders during speeches and, dare I say it, reading articles (!) then it's time to stop feeling guilty. It's good for you! Everybody knows what it's like to have your mind wander and we often berate ourselves when we realise we've done it, especially if we feel we've missed...
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Hiring and firing are tough decisions, and the picture is rarely black and white. This is a skill/will matrix to provide clarity around individual performance and suitability of an individual to their job role. Â This is a great frame to use when you want to get a better understanding of how you...
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Executives have a tough job and have several roles. To define your role as clearly as possible, figure out where your startup is in the business cycle. Once the startup is out of its initiation phases, executives should leave the execution and delivery to their teams. After this, the New Venture...
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