Human Resources Trending Articles

The client, a metro-based trade business, was winning plenty of work but had no clear visibility into true job costs. Quotes were often based on experience and rough estimates, with materials, labour, and overheads not consistently tracked against each job. As costs rose and jobs varied in...

The client, a single-location cafe based in a busy suburban area, was operating without clear visibility into margins or cash flow. Pricing decisions were reactive, costs were creeping up, and the owner often felt unsure whether the business was actually performing as expected. Our approach...

Hiring employees, especially for small businesses, isn't as easy as it sounds. It's not only based on agreeing to the same working terms. When it comes to hiring employees, there's a lot of responsibility and factors to consider for your company's payroll, and that itself bring out...

In my recently launched book, The VIP Principle, I speak about the twelve challenges of building a VIP team and how hiring right and building a workplace of choice is critical in growing your business to satisfy the needs of the 21st century customer. You can do this by providing a memorable...

Staff management is very central to the progress of any industry. This is because apart from the investments, the machines, personnel and other factors in the industry, management plays a big role to the success of an industry. Management is the co-coordinating and the organizing force that gets...

Conflict Resolution Confrontation starts when people express different experiences and interests. If we cannot express our interests, we cannot effectively manage or resolve conflict. “I” statements are a way to express our interests directly without evoking unnecessary defensiveness in the...

A wet floor or a small step may seem innocent but slips, trips and falls can have dangerous consequences such as musculoskeletal injuries, factures and even deaths. As an employer, you must vigilantly identify hazards, assess risks and ensure your staff know to alert management if they encounter a...

The ATO still finds that there are several assumptions adopted by both workers and employers when determining the tax status of a job appointment, and that employers continually rely on some inaccurate factors when working out whether a worker is an “employee” or “contractor”. Getting...

Trying to get a job sucks. You spot your dream job, which sounds like it is made for you. All excited, you spend hours updating your CV, craft the perfect letter, send it to your trusted colleagues for feedback, then wishfully send it into the ether. The grass is lush and green on the other side...