Business Growth Trending Articles

The client, a metro-based trade business, was winning plenty of work but had no clear visibility into true job costs. Quotes were often based on experience and rough estimates, with materials, labour, and overheads not consistently tracked against each job. As costs rose and jobs varied in...

The client, a single-location cafe based in a busy suburban area, was operating without clear visibility into margins or cash flow. Pricing decisions were reactive, costs were creeping up, and the owner often felt unsure whether the business was actually performing as expected. Our approach...

~~I have just finished reading Malcolm Gladwell’s, “David & Goliath – Underdogs, Misfits and the Art of Battling Giants” – ostensibly about what happens when ordinary people confront major disadvantages or giants. While it is possible to find flaws in some sections of the book, the...

Human beings love the hype of working non-stop and striving for the easier life thinking they will achieve it through working too many hours per week. Is that true, though? What will you miss out on if you dedicate 70% of your everyday life to work? Will you regret it when the time comes? There...

We all know that customer service is not just important, but probably the cornerstone of a business. Everyone knows that bad customer service will cost you lost customers, but what really is the cost? And why is it that Australian businesses still don’t get it? Even if you have a great product,...

Every change is an opportunity – an opportunity to refresh and reinvent. Changes in (i) ownership and management (ii) tools and work practices (iii) products and markets and (iv) migration to digital platforms are a few examples of adjustment you would typically go through at various points in...

Before I start where I left off last week, I need to clear something. You see last week I suggested that a number of attendees at my seminar may not have taken action. This it seems may have upset a few people. I received a few emails explaining they had taken action and one person actually sent me...

After having started a small business, there is a major question that needs to be answered: “How to grow your business now?” First of all, you need to understand who your target is and how to reach out to them in the most efficient way.  If you want to know how to grow your business, follow...

Oh dear. Unless you have been living under a rock lately, you will know that Volkswagen has been caught with its pants down. If you are feminine minded, it is the same as being caught with your knickers at your ankles. The amount of fines alone has the potential to put the business on its knees....