An Online Survey, Have Your Say And Help Me Understand You Better
Hi All,
I am conducting a short survey and would love anyone and everyone to participate. If I can get answers from the SavvySME forum I can at least guarantee the answers come from real Australians. :)
Last time you shopped at a major appliance retailer (The Good Guys, JB Hi-Fi, Harvey)
1. Did you trust the sales person?
a) Yes
b) Maybe (A little)
c) No
2. How much did you rely on the sales person’s advice?
a) Lots
b) A little
c) None
3. Did you feel confident with your purchase?
a) Yes
b) No
Thanks in advance for anyone who participates :)
1) no
2) A little
3) Yes
PS posting a link to a survey monkey scenario might work better also recommend you ask at least one open question and may a few extra questions :)
I'm a techie so I do all my research before I buy anything. By the time I get to the store, I already know exactly what I want.
Thanks for the answers. To be honest i wanted to ask a open question and i have a much more details survey, but i was hoping if i make this so short and sweet more people would give it a try. I will do one via survey monkey but just wanted to get feedback via a few forums first. Thanks heaps for answering :)
Recently shopped at Harvey Norman for new kitchen appliances: wall oven, stove top, dishwasher. My responses:
1. a
2. a
3. a
Process could not have been easier. We got exactly what we needed, at a price we were happy with, with no upsell sales pitch.
Hi Steve,
Great to see you're doing a survey.
Looking at the questions, I'm struggling to see what you hope to learn. Are you looking to find out what problems people face at a major appliance retailer?
Brian
Melanie Gray, Managing Owner at MyCL (My Computer Lab)
I agree, ask an open question like 'what are the biggest problem you face with...'