Top Customer Retention Experts

These experts are seen by the community as the authority in their field. They have earned the highest reputation scores for the quality of their contributions.

Steve Osborne

Marketing, advertising and design consultant with many years experience in small business marketing strategy; brand advertising; packaging and identity design. Expert in developing creative campaigns to attract new prospects for professional and service-based businesses. Deep and broad experience...

Top voted answers

Hi DenisThis is not the answer you're looking for, because you're asking the wrong question.At this point in time, no-one but you knows your audience, competitors, circumstances, experience and...


Hi Ling, without knowing what your startup is about, my comments are pretty general. Therefore, it depends. Amongst many other things, it depends on what industry you're in, what the scalability...

Top Customer Retention Experts to Connect with in 2026

  • Lisa Ormenyessy

    Lisa Ormenyessy, Business Coach and Marketing Specialist at Straight Talk Group

    Lisa Ormenyessy Business Coach and Marketing Specialist at Straight Talk Group

    I help SME's gain leads easily without breaking the bank. Talk with me and discover how to spend your marketing dollar and achieve sales using simple, proven, low cost strategies. | SavvySME Members Only Offer - Request your Free Marketing Review Session (valued at $397) & identify the hidden opportunities in your business & put a stop to the expensive leaks in your marketing

  • Jef Lippiatt

    Jef Lippiatt, Owner at Startup Chucktown

    Jef Lippiatt Owner at Startup Chucktown

    I focus on business strategy, diversification and divergent thinking. I enjoy helping others see the hidden opportunities in front of them.

  • Jason Debel

    Jason Debel, Partner at Urban Strength

    Partner of gymnastics strength training store Urban Strength https://www.urbanstrength.com.au

  • Roger Simpson

    Roger Simpson, at The Retail Solution

    With over 35 years’ industry experience, Roger Simpson is recognized as Australia’s #1 Authority on customer ROI in the retail industry and as a global expert on staff coaching, customer service, and selling skills. He is the author of the book “The Retail Solution” published in 2013. His company, The Retail Solution, has delivered training and coaching programs to retail clients in nearly 30 countries around the world, with most experiencing sales increases well in excess of 100%.

  • Warren Harmer

    Warren Harmer, at The Business Plan Company

    Small, fast growing and entrepreneurial businesses are my passion. I like to write business plans for them, grow them, advise them and write about them. My experience now spans over 17 years, including 3 businesses of my own. My objective is to offer instructive, hands-on, ‘how to’ information to make business ownership easier, less stressful, more successful and more enjoyable.

  • Sam Spence

    Sam Spence, Owner & Virtual Assistant at Executive Virtual Associate

    Sam Spence Owner & Virtual Assistant at Executive Virtual Associate

    I'm the owner & founder of Executive Virtual Associate, a business supporting busy business owners & leaders gain back some of their valuable time. Prior to starting my business, I had an extensive 22 year career with Westpac. I am the first Australian VA to become EthicsCheck Certified as issued by IVAA, & Executive Virtual Associate, is the first Registered Australian Virtual Business (RAVB) as issued by AVBN (Australian Virtual Business Network).

  • Darryn Altclass

    Darryn Altclass, Brand & Marketing Consultant at The Learning Community

    Darryn Altclass Brand & Marketing Consultant at The Learning Community

    I am very lucky to work as a Brand & Marketing Strategist for a number of small businesses in Sydney - XYZ, The Learning Community and Website in a Weekend. All my work is focussed on telling the right story to the right people on the right platforms to get the right action. And I feel very blessed as I absolutely love what I do.

  • Adam Bean

    Adam Bean, Marketing Superintendent at Jark Projects

    Adam Bean Marketing Superintendent at Jark Projects

    If you don’t understand how Social Media can boost your business, or you just want to do it better, let’s talk.Keynote event speaker, social media coach, author & beach bum

  • Lauren Hutchin

    Lauren Hutchin, Founder/ business manager at My Marketing Friend

    Lauren Hutchin Founder/ business manager at My Marketing Friend

    Throughout Lauren’s sales and marketing career, she quickly learned that marketing was not what you’re taught and definitely not what you thought you knew. She discovered a simple business strategy that enabled fast and organic business growth—without a huge marketing budget. My Marketing Friend is all about being accessible to any start-up or small business. Their cost effective packages allow the opportunity for any business to thrive by passing on secret industry knowledge and experience.

  • Han Teng

    Han Teng, at Enter your company name

    Han Teng at Enter your company name

    Ever heard of the story of the rice crop? The older and riper it gets, the more it bends downwards. Living by this principle I believe that life is a never-ending learning process and the more I learn the more I'm humbled by it. Keeping my nose low and helping others are my priorities. I'm no successful entrepreneur nor an excellent sportsman. However, I do aspire to reach for the stars and when I do; it is of utmost importance to be grateful to everyone around me.

  • Selina Shapland

    Selina Shapland, Founder, Administrator, Writer and Entrepreneur at Selina Shapland

    Selina Shapland Founder, Administrator, Writer and Entrepreneur at Selina Shapland

    My name is Selina Shapland and I have a wealth of real-life experience working with and supporting high level executives, managers and colleagues as well as supervising administrative staff. I've worked in Industry, Private Enterprise, Government and the Education sector in various roles for over 20 years. I believe that the key to success lies within your own personal and professional continued education and reflection. I offer tips, hints, admin how-to, my own life philosophy and coaching.

  • Andrew Oldham

    Andrew Oldham, National Business Manager at Shoebooks

    Andrew Oldham National Business Manager at Shoebooks

    Passionate about helping other people achieve success personally and in the business. https://www.facebook.com/howtotranformyourlife

  • Mary Gardam

    Mary Gardam, Principal Quality Advisor at LogiQA

    Mary Gardam Principal Quality Advisor at LogiQA

    I am the Principal Quality advisor at LogiQA, a Brisbane based Quality Systems Consultancy who also provide custom programming services. I have previously held a number of senior quality roles in the forensic, biotech and medical testing fields. I particularly enjoy working with small business and I believe strongly in a practical, business focused approach to quality. I am currently lecturing at Griffith University in Forensic Accreditation and Quality Systems.

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